Self-Study Courses
Online Training Courses
Whether you want to brush up on your own skills, or implement training across a global organization, online training offers a level of convenience, value and flexibility that makes obstacles to employee learning a thing of the past.
- Our online courseware, created by Vital-Learning Corporation, provides courses in supervision, leadership, desktop computing, and business skills development.
- Our online solutions feature a high degree of interactivity that really engages adult learners.
- Each online course contains interactive exercises and simulations, and assessment tools, including a pre and post-test so that it’s easy to measure knowledge acquisition.
- Online courses can be used stand-alone or as part of a blended learning solution.
- Available 24/7 for initial learning or just-in-time skill refreshment
Supervisory Skills Online Courses
- Essential Skills of Leadership
- Essential Skills of Communicating
- Developing Performance Goals & Standards
- Providing Performance Feedback
- Managing Complaints
- Improving Work Habits
- Effective Discipline
- Resolving Conflicts
- Coaching Job Skills
- Delegating
- Supporting Change
- Communicating UpDownload Online Course Catalog
Register or Purchase a Supervisory Skills and Business Skills Development Course
DiSC Online Courses
- Understanding Behavioral Styles for Managers
- Understanding Behavioral Styles for Sales
- Understanding Behavioral Styles for Teams
- Understanding Behavioral Styles for Customer Service
- Understanding Behavioral Styles for Individuals
- Reinforcing Your Understanding of Behavioral Styles for Managers
- Reinforcing Your Understanding of Behavioral Styles for Sales
- Reinforcing Your Understanding of Behavioral Styles for Teams
- Reinforcing Your Understanding of Behavioral Styles for Customer Service
- Reinforcing Your Understanding of Behavioral Styles for Individuals
- Managing Effectively for Improved Results with DiSC
- Improving Client Relationships and Sales Results with DiSC
Sales Online Courses
- Introduction to Sales
- Sales Understanding Behavioral Styles for Sales
- Improving Client Relationships and Sales Results with DiSC
- Prospecting to Create Interest
- Establishing Credibility and Trust
- Overcoming All Objections
- Questions are the Answers for Sales
- Customer Focused Sales Interview
- Gaining Commitment to Action & Closing
- Win-Win Negotiations
- Territory and Account Management
- Coaching for Sales Managers
Customer Service Online Courses
- Understanding Behavioral Styles for Customer Service
- Reinforcing Behavioral Styles for Customer Service
- Handling Customer Complaints
- Establishing Credibility and Trust for Customer Service
- Questions are the Answers for Customer Service
Team Online Courses
- Understanding Behavioral Styles for Teams
- Reinforcing Your Understanding of Behavioral Styles for Teams
- Building Stronger Teams for Improved Results with DiSC
