Supervisory Skills
Coaching Job Skills Workbook
[DiSC201 13] $39.00
“I do a lot to motivate the team to meet our department’s quarterly targets. But is that really job-focused coaching?” Managers are responsible for so much these days – hiring staff, meeting budget targets, and achieving department goals.
Communicating Up Workbook
[DiSC201 14] $39.00
In terms of technology, the communication process has never been easier or better. The world is linked electronically for instant access. Yet communications – direct communications between people – are still a major problem.
Delegating Workbook
[DiSC201 15] $39.00
“When I delegate projects to my team, I don’t always get the results I want. Isn’t it easier to just do it myself?” Sometimes it does seem easier to do it yourself. Delegating responsibilities and projects can take time.
Developing Performance Goals & Standards Workbook
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Developing Performance Goals is a planning process because all good team leaders work to a plan, and they make sure those who work with them have a solid understanding of that plan. The basis of any good plan is a set of definite goals.
Effective Discipline Workbook
[DiSC201 17] $39.00
I used to be a member of this team. Now I’m the manager. Do I really have to discipline the non-performers?” Discussing work performance, especially when that performance does not meet expectations, can be difficult.
Essential Skills of Communicating Workbook
[DiSC201 12] $39.00
We were voted one of the top 100 companies to work for. So why are my best people still leaving?
Essential Skills of Leadership Workbook
[DiSC201 11] $39.00
“We were voted one of the top 100 companies to work for. So why are my best people still leaving?” You’ve added stock option plans, ramped up health benefits and support flexible work schedules.
Improving Work Habits Workbook
[DiSC201 18] $39.00
“I have a smart, young team, and some of them are new to the work environment. How do I cover some of the organization’s rules and regulations without quoting the entire HR Policy Manual?”
Managing Complaints Workbook
[DiSC201 19] $39.00
How do you deal with team member complaints? Do you ignore them? Avoid them? Overreact to them? Or do you treat them as a way to solidify the team and improve team member self-esteem?
Providing Performance Feedback Workbook
[DiSC201 20] $39.00
Performance assessment is an important part of your efforts as a team leader. Regardless of a person’s confidence or self-esteem, everyone needs feedback.
Resolving Conflicts Workbook
[DiSC201 21] $39.00
“I’ve got great people on this team. They just don’t always get along. Sometimes I feel more like a referee than a manager.” Diverse work teams can mean enhanced creativity with exceptional outcomes. It can also mean conflict.
