Providing Performance Feedback

Providing Performance Feedback helps managers learn a systematic, fact-based approach to performance improvement through quality feedback.

Managers will be able to:

  • Base assessments on facts and behaviors.
  • Assess performance.
  • Use positive feedback to motivate team members.
  • Gain team member participation in assessment.
  • Gain team member agreement with the assessment.
  • Gain team member commitment to the change needed to improve performance.

    Throughout the workshop, they will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Managers leave with implementation tools, troubleshooting guides, and additional resources to help them apply the skills they have learned on the job.

    Providing Performance Feedback Workbook – $39.00


    Participant Workbook Includes:

    • Exercises, forms, skill practice aids, and a video synopsis.
    • Job Aids section with tools and resources for applying the skills learned in the workshop.
    • Memory Jogger Card providing a handy reminder of the workshop’s skill points.

    Providing Performance Feedback Facilitator Kit – $550.00


    Facilitator Guide Includes:

    • Complete instructions on how to conduct the workshop.
    • Explanatory text for the trainer, sample trainer narrative, transcripts of video segments, and facilitation notes.
    • Facilitator Resource CD-Rom containing PowerPoint presentation, additional resources, and reproducible pages from the facilitator guide as well as entire participant workbook.

    Video

    • Introduction followed by a scenario displaying positive use of the three skill points discussed in the program.
    • Video segments focusing on modeling positive behaviors for skill practices.
    • Scenarios in both office and industrial settings.