It’s always easy to talk about vision, mission, strategy and goals; however, it’s also almost impossible to expect your team members to do their jobs in a way that really aligns with organizational goals unless they have a well-defined process that you implement.

That alignment is best accomplished through the establishment of a SMART-based performance standard. What’s a SMART standard? It’s one that’s Specific, Measurable, Attainable, Results-oriented, and Time-framed.

Our experience has proven that the SMART approach enables work team members to really understand organizational performance requirements and their own role in moving the business forward. Because SMART is a collaborative way to develop goals and standards, team members intuitively agree to the process and give their full commitment to its success.

Managers and team leaders will be:

• Defining goals, objectives and performance standards.
• Identifying and setting performance standards that are SMART.
• Involving team members in creating their own individual performance standards.
• Negotiating with team members to develop effective SMART-based performance standards.
• Monitoring team members’ progress toward their goals by holding individual review meetings.

Developing Performance Goals & Standards Workbook – $39.00

Participant Workbook Includes:

• Exercises, forms, skill practice aids, and a video synopsis.
• Job Aids section with tools and resources for applying the skills learned in the workshop.
• Memory Jogger Card providing a handy reminder of the workshop’s skill points.

Developing Performance Goals & Standards Facilitator Kit – $550.00                                                                   

Facilitator Guide Includes:

• Complete instructions on how to conduct the workshop.
• Explanatory text for the trainer, sample trainer narrative, transcripts of video segments and facilitation notes.
• Facilitator Resource CD-Rom containing PowerPoint presentation, additional resources, and reproducible pages from the facilitator guide as well as entire participant workbook.

Video

• Introduction followed by a scenario displaying positive use of the three skill points discussed in the program.
• Video segments focusing on modeling positive behaviors for skill practices.
• Scenarios in both office and industrial settings.