Supervisory Skills

Vital LearningCoaching Job Skills Workbook
$39.00

Coaching Job Skills provides the tools necessary to successfully coach individuals to perform a job, a task, or a skill. In order to achieve results, coaching must go beyond just showing how to do something. Coaching involves observing, analyzing, demonstrating, and giving feedback. It’s a process of developing relationships with team members – relationships that ultimately can build the trust and respect that are the foundation of successful organizations.

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Communicating Up Workbook
$39.00

In terms of technology, the communication process has never been easier or better. The world is linked electronically for instant access. Yet communications – direct communications between people – are still a major problem.

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Delegating Workbook
$39.00

“When I delegate projects to my team, I don’t always get the results I want. Isn’t it easier to just do it myself?” Sometimes it does seem easier to do it yourself. Delegating responsibilities and projects can take time.

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Developing Performance Goals & Standards Workbook
$39.00

Developing Performance Goals is a planning process because all good team leaders work to a plan, and they make sure those who work with them have a solid understanding of that plan. The basis of any good plan is a set of definite goals.

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Effective Discipline Workbook
$39.00

I used to be a member of this team. Now I’m the manager. Do I really have to discipline the non-performers?” Discussing work performance, especially when that performance does not meet expectations, can be difficult.

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Essential Skills of Communicating Workbook
$39.00

We were voted one of the top 100 companies to work for. So why are my best people still leaving?

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Essential Skills of Leadership Workbook
$39.00

“We were voted one of the top 100 companies to work for. So why are my best people still leaving?” You’ve added stock option plans, ramped up health benefits and support flexible work schedules.

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Improving Work Habits Workbook
$39.00

“I have a smart, young team, and some of them are new to the work environment. How do I cover some of the organization’s rules and regulations without quoting the entire HR Policy Manual?”

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Managing Complaints Workbook
$39.00

How do you deal with team member complaints? Do you ignore them? Avoid them? Overreact to them? Or do you treat them as a way to solidify the team and improve team member self-esteem?

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Providing Performance Feedback Workbook
$39.00

Performance assessment is an important part of your efforts as a team leader. Regardless of a person’s confidence or self-esteem, everyone needs feedback.

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Resolving Conflicts Workbook $39.00

“I’ve got great people on this team. They just don’t always get along. Sometimes I feel more like a referee than a manager.” Diverse work teams can mean enhanced creativity with exceptional outcomes. It can also mean conflict.